At Petal and Parchment, we strive to ensure your satisfaction with our handcrafted jewelry. However, due to the nature of our products, we do not accept refunds or returns.
If you receive a defective or broken product, we are happy to consider a replacement. To qualify for a replacement:
- You must report the issue within 5 business days of receiving your order.
- You are required to provide a clear photo of the damaged product.
To submit a replacement request, please reach out to us through the Contact Us page on our website. Our team will review your request and get back to you promptly.
Thank you for your understanding and for supporting small businesses!